About EELAF

EELAF is a regional leader in electrical and electronics distribution, with operations across Egypt, UAE, KSA, and Libya. We combine premium product portfolios with world-class service and operational excellence, empowering businesses to thrive in competitive markets.

Role Overview

We are seeking a Sales Operations Specialist to oversee the full order-to-cash cycle and act as the operational hub between Sales, Warehouse, Logistics, Finance, and Customer Service. The role requires a detail-driven professional who ensures flawless order execution, seamless cross-functional coordination, and continuous process improvements.

Key Responsibilities

• Own and manage the end-to-end sales order lifecycle in Odoo ERP — from order entry to customer delivery.
• Coordinate with internal departments to secure product availability, schedule shipments, and ensure accurate invoicing and payment collection.
• Resolve operational bottlenecks, proactively address risks, and maintain high customer satisfaction levels.
• Develop and present weekly/monthly performance reports with actionable insights for management.
• Identify process gaps and recommend improvements to enhance efficiency and accuracy.

Qualifications

• 
  Bachelor’s degree in Business Administration, Supply Chain Management, or related discipline.
• 4-6 years of proven experience in Sales Operations / Order Management.
• Strong ERP expertise (Odoo ERP experience highly preferred).
• Advanced proficiency in Microsoft Excel and data analysis.
• Excellent communication skills in both Arabic and English.
• Strong organizational skills with the ability to manage multiple priorities under pressure.
  

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