Customer Support Associate

Customer Support Associate
نوع العمل : عمل كلى
الخبرة : 0-3 سنة
الراتب : Not Mentioned
المكان : · Saudi Arabia

Company Description

Sutherland is a global leader in Artificial Intelligence, Automation, Cloud Engineering, and Advanced Analytics. We partner with world-class brands to deliver exceptional customer experiences and business process excellence. Powered by our foundation in Digital Engineering, we drive innovation, enable scalable transformation, and help businesses thrive in a rapidly changing market. Learn more at www.sutherlandglobal.com

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Role Description

We are seeking Customer Support Associates to join our team in Cairo. This is a full-time, on-site role where you will be responsible for assisting customers, answering inquiries, and ensuring an excellent service experience. As a Customer Support Associate, you will interact with customers through various channels, resolve issues effectively, and uphold Sutherland’s high standards of service delivery.

Qualifications


  • Strong customer support and customer service skills
  • Excellent communication and interpersonal abilities
  • Problem-solving mindset with attention to detail
  • Ability to work on-site in Cairo
  • Previous experience in a customer service or support role is an advantage
  • A bachelor’s degree in any field is preferred, but not required