§ Plan, organize and prioritise workloads in order to ensure efficient use of resources and timely completion of tasks
§ Prepare reports and internal documentation to detect current status and discover improvement needs
§ Be a point of expertise and reference within sales planning and participate in identifying opportunities for cross selling and upselling to enhance sales and profitability
§ Maintain standards review, check and monitor work output to ensure quality requirements
§ Review major deliverables to ensure meeting quality standards and client expectations
§ Handle hard cases and VIP customers and provide efficient recommendations and advices to maintain customer satisfaction
§ Update sales leads and sales forecasts information on the sales application to ensure accuracy of information at all times
§ Research, select and evaluate new deals and prospects existing and new clients to ensure achievements of sales targets
§ Implement commissions scheme for dealers/franchisees/re-sellers to ensure effective implementation of related policies
§ Handle all key accounts communications, conflict resolution and compliance to ensure satisfaction and loyalty
Experience & Education
o University Degree
o 4-6 years of experience