Branch Manager JD as follow:

Financial duties:

• Set and oversee the achievement of monthly and quarterly revenue goals.
• Branch Growth Rate Management
• Ensuring debt collection
• Preparing and submitting financial reports to Management.
• Cash Flow Management (Revenues - Expenses - Profits)
• Cash Handling Procedures: Oversee daily cash handling, ensure proper reconciliation, and address any discrepancies.
• Financial Planning and Budget Management

Customer duties:

• Monitoring Customer Satisfaction 100%
• Monitoring Floor Fully organized
• Customer duties
• Monitoring the Following:
• Ensuring Complaints Are Resolved and Addressing Their Sources
• Second meeting with not-registered customers.
• Facebook Page, Specifically New Advertising Campaigns, and Tracking Their Success and Metrics at the Branch
• Reports about Students online exams (Quizzes, Final test)
• Recording daily Absence from teachers
• Follow-up with absence students throw sessions & Providing Compensation Sessions
• Tracking Miss-Placed Students and Ensuring that they have been added to the Right groups
• Failed & No test Students and Absence Students more than 3 Sessions Have been added to the right groups in the next batch
• The confirmation of new beginning data of the batch
• Ensuring Organization, Monitoring, and Control of Operations and Quality Within the Branch :
• Receiving and Analyzing Customer Feedback.
• Monitoring Service Standards.
• Ensuring Full Employment Compliance with the Dress Code and Maintaining a handsome Appearance

Quality duties:

• Ensuring Branch Cleanliness, Bathroom Hygiene, Branch Ambiance, and Music Play
• Ensuring the Quality of All Customer Touchpoints: Entrance, Elevator, Staircase, Reception, Placement room , and Classes setup
• Ensuring that Any Branch Maintenance and IT Issues for Resolution
• Providing Coaching and Necessary Training on Problem-Solving for the Team

Internal process duties:

• Schedule Operations, Managing Schedule Frameworks and Opening Groups
• Creating Branch Plans and Forecasting Numbers for the Next 3 Months
• Achieving Batch Numbers Targets According to Branch Capacity.
• Maintaining Batch Numbers and Reducing Delays
• Implementing the Company's Programs, Procedures, Regulations, and Culture
• Developing a Plan to Ensure Achievement of Targeted Sales
• Receiving the Technical Plan for the Batch from the Academic Supervisor, Discussing It, Supervising Its Implementation, and Ensuring the Desired Outcomes
• Receiving Contracts for both customers and retention students from the team leaders, Ensuring Data Accuracy, Signatures, and Sealing of Contracts.
• Measuring Team leaders Productivity and Coaching them.
• Working on Developing Talents for the Company
• Assigning tasks and schedules to ensure full coverage with the team leaders,
• Making weekly and monthly evaluation to team leaders for analyzing them performance
• Monthly meeting with the team leaders about evaluating monthly performance and putting corrective actions for the up-coming month.
• Making the month plan and discussing it with the upper management
• Ensuring all employees' adherence.
• Coordinating with the Human Resources Department Regarding Annual Staffing Needs Within the Administration
• Coordinating with the Finance Department to Meet Branch Needs for All Supplies.

Needed Locations:

• Nasr City
• Dokki
• October
• Maadi
• Shoubra
• Alex
• Mansoura

*If you are interested, kindly send us your resume to: [email protected]

للتقديم االان