ompany Description

First Start for Business Solutions has been providing Business Process and Total Facility Management services since 1999 across the Middle East and North Africa regions. The company serves over 30 international clients, supported by a team of more than 300 outsourced employees. First Start is committed to delivering high-quality professional resources and tailored solutions to its clients. With a solid reputation and proven expertise, the company is a trusted partner for businesses seeking excellence in operational support.

Position Overview:

The Senior HR Officer is responsible for leading and overseeing the HR team to ensure the effective management of all human resources functions. This role includes recruiting both blue-collar and white-collar staff, following up on payroll and personnel matters, implementing KPIs, conducting performance evaluations, and ensuring compliance through audits. The Senior HR Officer plays a strategic role in fostering a positive work environment and aligning HR initiatives with organizational goals.

Key Responsibilities:

• Lead and manage the HR team to deliver efficient HR services across the organization.
• Responsible for the recruitment process of blue-collar and white-collar positions, ensuring timely and effective hiring.
• Follow up with the team on payroll processing, personnel records, and other HR administrative matters.
• Develop, monitor, and analyze HR KPIs to measure departmental performance and identify areas for improvement.
• Conduct regular performance evaluations and support career development initiatives.
• Ensure compliance with Egyptian labor laws, company policies, and internal audits related to HR functions.
• Implement HR policies and procedures that promote a positive workplace culture.
• Manage employee relations, addressing grievances and fostering a healthy work environment.
• Coordinate with management on organizational planning and workforce development.
• Prepare reports and insights related to HR metrics and audits for senior management.

Qualifications:

• Proven experience in senior HR management minimum 4 years.
• Strong leadership and team management skills.
• Excellent understanding of HR functions, including recruitment, payroll, performance management, and compliance.
• Experience working with KPIs, evaluations, and audit processes.
• Excellent communication and interpersonal skills.
• Knowledge of Egyptian labor laws and HR best practices.
• Proficiency in HRIS systems and MS Office Suite.
  

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