out the Role:

We are seeking a high-energy and motivated Collections Specialist to join our team. The ideal candidate will have prior experience in collections, possess a strong and confident presence, and thrive in a fast-paced, results-driven environment.

Responsibilities:

• Manage and execute outbound collection calls to clients in a professional and persuasive manner.
• Maintain accurate records of communications and payment arrangements.
• Handle objections calmly and remain composed under pressure.
• Achieve daily, weekly, and monthly collection targets.
• Collaborate with the team to improve collection strategies and resolve customer issues effectively.

Requirements:

• Proven experience in collections or debt recovery.
• Excellent communication and negotiation skills in English
• Confident, resilient, and not easily shaken by challenging calls.
• Strong motivation, persistence, and a positive attitude.
• Reliable internet connection and ability to work remotely.
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