Experience in Finacle Application production supportwithin the ITIL Framework.Excellent knowledge and hands on experience inApplication trouble shooting, configurationand maintenance.Application performance tuning andoptimizationResolution of tickets with quality and withinSLAProactive monitoring and incidents analysisExperience in Workflow maintenance andConfiguration.EssentialKnowledge of Finacle Application 10x orhigher versionComplete knowledge of Loan module and theentire life cycleKnowledge of other modules like CASA,Interface, EOD/BOD, etcHands on experienced on windows,unix/linux, Oracle SQL & PL/SQLAble t handle pressure & support criticalproduction issuesWilling t work extended hours during criticalincidents & schedule weekend deployments.Acknowledging and acting on commandcenter Calls(24x7)

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