Understanding Customer Needs
In this free 15-minute Harvard Business School (HBS) Online lesson you’ll learn how to identify customer needs through Clayton Christensens famed Jobs to be Done theory and CVS Pharmacys MinuteClinic.
Understanding Customer Needs
In this free 15-minute Harvard Business School (HBS) Online lesson you’ll learn how to identify customer needs through Clayton Christensens famed Jobs to be Done theory and CVS Pharmacys MinuteClinic.