This Introduction to Production and Operations Management Course provides a strong foundation for understanding how businesses manage production systems and operational activities. The course is ideal for students, beginners, and professionals interested in learning the core concepts of Production and Operations Management (POM).
The training begins with an introduction to production and operations management as a functional department within organizations. You will learn how operational activities support business goals through planning, coordination, and efficient resource management.
The course also explores the evolution and history of POM, helping learners understand how production systems developed from traditional manufacturing methods into modern, technology-driven operations. In addition, it explains the paradigm shift in operations management and how businesses now focus more on quality, customer satisfaction, flexibility, and service efficiency.
A key section compares goods and services in production and operations management. You will understand the differences between manufacturing and service industries, including operational processes, customer interaction, and quality management techniques.
Another important topic is plant location selection. The course discusses factors that influence business location decisions such as transportation, labor, market access, infrastructure, and operating costs.
By the end of the course, learners
