نوع العمل : عمل جزئى
الخبرة : 0-1 سنة
الراتب :
المكان : cairo
الخبرة : 0-1 سنة
الراتب :
المكان : cairo
Abou Ghaly motors is hiring a contact center representative
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Main Job Tasks and Responsibilities
· Answer inbound calls as well as assist customers who have specific inquiries
· Submitting the customer profile data efficiently
· Submitting the customer reservations in time efficiently
· Receiving customers problems and Data entry into customer databases
· Build customer interest in the services offered by the company
· Maintain records of telephonic interactions
· Update the existing databases with changes and the status of each customer/prospective customer
Key Competencies and Experience
· Good social skills Pleasant and friendly mannerism and to be very confident
· Six months or more experience in a call center environment
· Basic computer knowledge
· Good verbal and oral communication skills
· Ability to comprehend capture as well as interpret basic customer information
· Ability to handle complaints and have attention to detail
· Ability to manage difficult customer situations and to treat people with respect under all circumstances
· Ability to work well as part of a team
· Must have good listening skills
· A sound knowledge of telephone etiquette
whoever is interested kindly send your updated resume to [email protected] mentioning the title in the subject.