About the job

- To work closely with the multi-disciplinary out-patient team to maintain Recognized standards promoting efficient clinic management and  Seamless patient journey.

- Utilizes the Q system to call patients coming for different consultations to initiate the registration process
- To welcome and assist patients and relatives on their arrival to the registration desks through liaising with medical and nursing staff and being the first point of contact to patients and their families.
- Initiates registration procedures on HIS through opening a file for patients coming for consultations through maintaining confidentiality at all times.
- Confirms method of payment and registers the patient accordingly
- Accesses the physicians slots at the out-patient scheduling module on HIS and converts booked patients into showing patients once patients arrive based on a prior booking.
- Books clinic appointments for walk-in patients.
- Registers patients coming for follow-up appointments.
- Uploads different out-patient procedures, services, consumables and investigations on HIS system.
- Fills different claim forms with insured patients data prior to being examined by the physician.
- Operates on the lab information system to undergo electronic sample collection, etc if necessary.
- Obtains the fee for service for self-paying patients prior to transferring the patient to the relevant clinic.
- Creates out-patient invoices for cash and sponsored patients and undergoes settlement if patient is self-paying.
- Revises cash report on HIS before handing over to the general cashier.
Complete administrative tasks for the department as requested by nurses, staff and consultants.
- Undergoes stock requisition on HIS for Out-Patient Department store and takes responsibility of stock receipt.
- Utilizes the Q system to transfer patients to nursing assessment rooms after finalizing registration process.