How You Will Contribute

• Manage the order fulfilment process, respecting the customer segment and channel mix
• Balance supply constraints and delivery of service levels through cross-functional alignment
• Use appropriate tools and processes such as availability checks and stock allocation rules
• Effectively manage new product introductions and product withdrawals to maximize sales and to minimize write-offs

• Good numerical, analytical and logical reasoning skills
• Microsoft office applications
• High-level of SAP competence
• An FMCG/CPG company
• A customer-facing role within customer service, logistics or sales
• Experience in an order-to-cash environment
• Experience in customer service, logistics and sales
• Good knowledge of the total supply chain/order-to-cash process
• Strong analytical and problem-solving skills

• Maintain daily product availability to achieve the targeted customer service level
• Work
  closely with Product Supply team (Demand planning), in additional to
  the Sales team to monitor the daily shipments provided from the plants
  in additional to receiving the updated forecast on weekly basis
• Ensure fair distribution of available stocks to all regions & all months
• Drive VMI (Vendor Management Inventory) process - Customer inventory & replenishment –planning (order management)
• Monitor
  and support the deployment process in Levant through ensuring product
  availability, achievement of shipment plan and VMI process execution
• Prepare & Communicate daily sales reports (Sell In/Out) in addition to any related analysis requested by management.
• Develop sales reports to Levant and consolidated reports for Mashreq.
• Calculate monthly stocks bar for local regions based on IMS targets.
• Implement and align company and customer KPI´s: CFR, IA – constantly improve service to customers through develop common process
• Meets
  and works with customers to understand their expectations and
  determines opportunities to improve relationship, cooperation with
  customers and logistics, KPIs alignment
• Initiate and manage projects with customers to support growth
• Work closely with Logistics team to ensure on-time delivery
• Ensure orders release to be shipped on-time
• Collaborates with Sales within customer projects
• Implement control system of data correctness from customer side – master data alignment
• Explore the development opportunities at the customer side and prepare projects plans of implementation
• Ensure to apply Mondelez International Revenue recognition policy for VMI & non-VMI customers
• Know
  the ethical & legal compliance responsibilities of the position;
  raise questions & concerns when faced with an ethical or compliance
  issue; apply integrity in all aspects of professional conduct
• Manage Local product hierarchy creation and maintenance on SAP
• Prepare and document continuity plan to ensure process continuity
• Act as Key user for the current systems implemented and used (SAP and SPEED)
• Provide day to day system and process support to end users
• Responsible
  for new modules implementation and new system features/modules
  (including testing, training, change Management, lead /support system
  retrofit changes)
• Communicates any system issues with IT and ensure quick resolution of tickets
• Responsible for all system implementation and maintenance in Mashreq
• Lead OTC with zero loss mindset (cost/cash/service)

• 3-5 years of relevant experience
• Knowledge of the IL6S basics

Apply Now