Job Description

Job Summary

We are a property management company looking to hire a dependable and friendly customer service representative to handle calls with new and current tenants.

Shift & Hours This is a full-time position. There are 2 shifts available: A) 8:30 am to 5:30 pm or B) 9:00 am to 6:00 pm (US Eastern time zone), Monday through Friday, and occasional Saturdays (once every 2 months)

. Responsibilities & Duties

Keep concise, organized notes about each tenant Maintain accurate information about rental units Problem solve basic tenant issues Stay informed about tenants and ongoing projects

Escalate issues as needed Complete basic reporting Checking tenant accounts for delinquency

Check and respond to emails and text messages

Qualifications and Skills

 Must be proficient in English (call center experience is not necessary, but a plus) Must be able to use spreadsheets Must be able to learn new software independently and have intermediate computer skills Strong organizational skills Must have a reliable internet connection

Pay is negotiable and based on experience.

Job Requirements

must have good internet 

must have headset

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