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Telesales Agent

Full Time

On-site

Saudi German Hospital

- 

New Nozha, Cairo

Posted 2 hours ago

1 open position

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Job Details

Experience Needed:

1 to 4 years

Career Level:

Entry Level (Junior Level / Fresh Grad)

Education Level:

Not Specified

Salary:

Confidential

Job Categories:

Medical/Healthcare

Sales/Retail

Education/Teaching

Skills And Tools:

Agent

Customer Service

Sales

sales skills

Telesales

telesales agent

CRM

Communication

negotiation skills

Marketing

Customer

Software

Skills

Job Description

1 Contact potential or existing customers to inform them about a product or service using scripts

2 Answer questions about products or the company

3 Ask questions to understand customer requirements and close sales

4 Direct prospects to the field sales team when needed

5 Enter and update customer information in the database

6 Keep records of calls and sales and note useful information

7 Perform other duties that may be required from time to time

8 Contact potential or existing customers to inform them about a product or service using scripts

9 understand customer requirements and close sales

Job Requirements

Educational Requirements 

BC. Degree in any relevant discipline

Advanced studies, courses, certificates in Sales & Marketing 

Experience Requirements 

1-4 Yrs. Experience 

Knowledge, Skills and Attitude 

Proven experience as telesales representative or other sales/customer service role

Proven track record of successfully meeting sales quota preferably over the phone

Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

Ability to learn about products and services and describe/explain them to prospects

Good knowledge of English

Excellent communication and interpersonal skills

Cool-tempered and able to handle rejection

Outstanding negotiation skills with the ability to resolve issues and address complaints

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