Call Center Representative - Staff at Arab Bank

Call Center Representative - Staff at  Arab Bank
نوع العمل : عمل كلى
الخبرة : 0-1 سنة
الراتب : Not mentioned
المكان : Cairo,EG

Responsibilities:

  • Responding, and serving all Arab Bank Client enquiries and prospects either by E-mail or both (E-mail & Phone).
  • Handling all client complaints in a timely manner at the highest quality standards
  • Provide information on all Bank Products to existing & potential clients.
  • Selling bank products and services, and generate quality service opportunities.
  • Resolve customer complaints, either directly or conjointly with the other concerned dept’s.
  • Execute client instructions as per Arab Bank P&P’s.
  • Identify & forward customers feedback, and contribute to process improvement.


Qualifications:

  • From 0-2 years experience in a related field.
  • Bachelor degree from a reputable university.
  • Excellent Communication.
  • PC Literate (Excel, Internet, word, PowerPoint, ETC…).
  • Apply Now