نوع العمل : عمل كلى
الخبرة : 0-1 سنة
الراتب : Paid
المكان : Cairo- Egypt

Job Description

Employee Support: Act as the primary point of contact for outstaffed employees, addressing their questions, concerns, and requests in a timely and professional manner.
Issue Resolution: Proactively identify and resolve any issues faced by outstaffed employees, escalating complex matters to the Outstaffing Manager when necessary.
Employee Engagement: Conduct regular check-ins with outstaffed employees to ensure their ongoing satisfaction and engagement with their placement.
Communication: Maintain clear and effective communication with outstaffed employees, providing updates and information as needed.
Feedback Collection: Gather feedback from outstaffed employees about their experience and provide insights to the Outstaffing Manager for continuous improvement.
Documentation: Maintain accurate records of employee interactions, issues, and resolutions in the companys database.
Onboarding Support: Assist with the onboarding process for new outstaffed employees, ensuring they have a smooth transition and understand company policies and procedures.
Policy Adherence: Ensure that outstaffed employees are aware of and adhere to company policies and procedures.
Event Coordination: Help organize and coordinate employee engagement activities and events to foster a positive work environment.
Continuous Improvement: Identify opportunities to improve the employee experience and work with the Outstaffing team to implement changes.

Job Requirements

Bachelors degree.
2-3 years of experience in a customer service, human resources, or employee relations role is preferred.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to handle sensitive and confidential information with discretion.
Ability to work independently and as part of a team.
Positive attitude and a genuine desire to help others.
Strong understanding of labor laws and HR practices.
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