Call Center Agent - IDP Education Ltd

Call Center Agent  - IDP Education Ltd
نوع العمل : عمل كلى
الخبرة : 0-1 سنة
الراتب : Not specific
المكان : Egypt

Required Experience

Must be fluent in English

Strong communication skills / local language (verbal and written) is essential

Proved Sales Experience Preferred

Minimum 1 year’ sales or customer service experience

Experience in managing enquiries from online chat and social media platforms

Ability to confidently and professionally make warm and “cold calls” to customer

Ability to build rapport quickly with customers over the phone

Excellent listening skills to actively listen to customers and interpret their needs

Results driven with a ‘can do’ attitude

Intermediate level of computer literacy - MS Office - Word, Excel and email




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