Sales Operations Specialist,Vodafone

Sales Operations Specialist,Vodafone
نوع العمل : عمل جزئى
الخبرة : 0-3 سنة
الراتب : Not Mentioned
المكان : Cairo, EG

Key accountabilities and decision ownership:
Contribute to TCV and pipeline acceleration through proactive collaboration with the direct/indirect Sales & Sales Ops teams.
Own Analysis and forecasting sales performance reports
Manage client assignments, sales & employee hierarchy, account team allocations, opportunity management, commissions)
Generate ad-hoc reports and deliver presentations
Manage client assignments, sales & employee hierarchy, account team allocations, opportunity management, commissions)
Regularly monitor and report on Sales performance and KPI attainment.
Business Partnering to Sales stakeholders to establishing high levels of trust.
Focal point with 1st line support of salesforce.com to resolve incidents.
Responsible of salesforce.com data quality duties
Conduct sales performance analysis and forecasts.
Provide adequate insights to enable Decision support.
Proactively mitigates commercial risks through identifying gaps.
Harmonize globally deployed processes, tools and training,
Commission incentive management:
Handling commission scheme , applying commission rules and validation.
Sending sales account list , quota and hierarchy
Conduct different type of analysis to determine trend of commission
Ensures continuous improvement of existing reports. Initiates improvement of the teams processes.
Ensures continuous improvement of existing reports. Initiates improvement of the teams processes.
Communicates with internal customers and presents results to middle and higher management/ stakeholders
Key Performance Indicators
Delivery of incoming sales queries in SLA time and quality
Timely and accurate reports
Quality of analyses
Automation of reporting
Satisfaction of internal customers
Core Competencies, Knowledge And Experience
Fluent Spanish Speaker
Customer Service/Care experience is an advantage
Sales, Sales Support or Sales Operations Background
Experience of working in complex, global matrix environment
Advanced communication skills
Strong analytical and numerical skills with Advanced Excel manipulation and modelling capability
Balances multiple work streams, work to tight deadlines and remain cool under pressure / Advanced Time management skills.
Strong attention to detail and high levels of organisation/ Advanced Analytical and auditing
Must Have Technical / Professional Qualifications
Relevant business qualification
Salesforce is advantage
Advanced level in MS Excel
Advanced PPT skills are required
ll-time




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