We are looking for candidates that have the following qualities:


Team Player: driving digital transformation with our customers is a team sport. We need teammates who can stay maniacally focused on our customers satisfaction while operating in a highly-collaborative, matrixed global organization.
Growth Mindset: your life is truly about learning-it-all. You approach every new piece of information, knowledge, and competency with insatiable curiosity. Ultimately, you re open to the ideas of others, where the success of others does not diminish your own.
Resourceful: you have the drive to overcome any obstacle in your work.
Customer Focused: you learn about your customers and their businesses with a beginners mind and then bring solutions that meet their needs.
Pure Challenge: demonstrated desire and ability to readily take on complex challenges and work towards solutions to seemingly unsolvable problems.
Passion for Technology: you re deeply motivated by the incredible opportunity of how technology can inspire and ignite change and renewal.


Applications to these opportunities are considered for all available intern roles, which may include the ones described below, depending on education level and/or location. To be considered for an internship, you need to be enrolled full-time as a student majoring in an applicable field.


Responsibilities


Taking on a customer facing technical role, you ll get to grips with the worlds most advanced technologies, see new products come to market and introduce cutting-edge technology solutions to our customers. We have some of the worlds biggest companies as clients. If you like the idea of developing technical solutions to help them overcome their business problems, this is the role for you.


Based on the size and scale of our services business, we have multiple disciplines available including:


Consultant
Support Engineer
Technical Account Manager
Account Technology Strategist
Technical Specialist


Consultant


Overview


Consultants are strategists who work closely with information technology decision makers and business owners who come to Microsoft for specific and unique solutions.


Responsibilities


Our consultants evaluate, design, and implement enterprise infrastructures and IT business solutions, often working on-site to help customers deploy their solutions. This role requires a breadth of technology knowledge and the ability to implement a solution by mapping a customers business problems to a technology solution.


Role-specific Qualifications


One or two years of experience with VB, C/C++/C#, ActiveX, COD/DCOM and/or XML development skills preferred.
A background in business, preferably a Fortune 500 company or a systems technology consultant.
A passion for technology and working with customers.


Support engineer


Overview


As a Support engineer, you will be on the front lines of our customer support efforts. You ll analyze technical software problems and develop solutions for a broad range of customers, including small development shops, independent software vendors, and Fortune 500 companies.


Responsibilities


Using your technical expertise, analytical problem solving skills, and passion for customers, you ll take on critical situations in technically challenging circumstances. Your willingness to travel on short notice is essential.


Role-specific Qualifications


Experience working in a large data center, IT/operations department or helpdesk is preferred.
Professional certifications (SharePoint, Windows, MCITP, etc.) are desired.
One year of experience with VB, C/C++/C# and/or XML development skills preferred.


Technical Account Manager


Overview


A Technical account manager (TAM) is a trusted business advisor to Microsofts Premier Support customers. By maintaining a long-term relationship with customers, you will gain a thorough understanding of the organizations IT goals, pain points, and the IT teams impact on overall business. You will use this information to create a service delivery plan to make sure customers are finding success with Microsoft products.


Responsibilities


You will provide valuable on the operation and optimization of their IT infrastructure through quality Service Delivery Management. If something unexpected occurs after a Premier customer has deployed a Microsoft product, you will work with Global Business Support (GBS) to manage the incident to resolution and follow up to make sure theres either operational improvement for the customer or a product improvement underway at Microsoft.


Role-specific Qualifications


Confidence to manage executive relationships, both internally and with customers, to create business transformation.
Combining business acumen with technological experience.
Microsoft Product Certification, ITIL / similar ITSM knowledge is a plus.


Account Technology Strategist


Overview


The Account Technology Strategist (ATSs) are our enterprise customers chief architects. Acting as a chief architect offers a high profile, customer-facing role that is the primary technical face and orchestration point for enterprise customers. Successful ATS have a strong, proven IT background and demonstrated knowledge with a broad range of Microsoft solutions and technologies.


As an ATS you must relish the opportunity to build and maintain trusted advisor relationships with technical leads at some of Americas largest organizations including CIOs, CTOs, Enterprise Architects, and IT Directors.


Responsibilities


You will be responsible for developing the account technology vision and strategy to support the overall business objectives for Microsoft and customers. The ATS works closely with the Account Executive, Customer Support, Technical Sales, and Business Development sales disciplines to ensure all new sales are well scoped to achieve sustainable business results.


ATS champion their customer success across varying Microsoft solutions, technologies, and channel partners often within multiple accounts. The role includes coordinating and guiding both the customer and Microsoft enterprise account teams on all technical domains.


Role-specific Qualifications


Confidence to manage executive relationships, both internally and with customers, to create business transformation.
Combining business acumen with technological experience.
Microsoft Product Certification, ITIL / similar ITSM knowledge is a plus.


Technical Specialist


Overview


Technical Specialist (TS) drive the technical motions within sales driving specific solution area revenue and market share. Based on the tremendous opportunity of digital transformation across every individual and organization, we focus our broad portfolio of assets and go-to-market efforts across four key solution areas: Modern Workplace, Business Applications, Apps & Infrastructure, and Data & AI.


Responsibilities


As a TS, you work alongside Business Development and Solutions Architect teams who source, generate and qualify opportunities within the sales lifecycle. TSs enable, manage, and implement, cutting edge and legacy technologies in large enterprises.


Role-specific Qualifications


Confidence to manage executive relationships, both internally and with customers, to create business transformation.
Combining business acumen with technological experience.
Microsoft Product Certification, ITIL / similar ITSM knowledge is a plus.


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