Main Job Duties and Responsibilities

 maintain up-to-date billing system

 generate and send out invoices

 follow up on, collect and allocate payments

 carry out billing, collection and reporting activities according to specific deadlines

 perform account reconciliations

 monitor customer account details for non-payments, delayed

payments and other irregularities

 research and resolve payment discrepancies

 generate age analysis

 review AR aging to ensure compliance

 maintain accounts receivable customer files and records

 follow established procedures for processing receipts, cash etc

 process credit card payments

 prepare bank deposits

 investigate and resolve customer queries

 process adjustments

 develop a recovery system and initiate collection efforts

 communicate with customers via phone, email, mail or personally

 assist with month-end closing

 collect data and prepare monthly metrics




Education and Experience

 knowledge of accounts receivable

 knowledge of office administration and procedures

 knowledge of general bookkeeping procedures

 knowledge of general accounting principals

 proficient in relevant computer software

 knowledge of regulatory standards and compliance requirements

 1-3 years accounts receivable and general accounting experience

Key Skills and Competencies

 attention to detail and accuracy

 good verbal and written communication skills

 organizational skills

 information management

 problem analysis and problem solving skills

 team member

 stress tolerance

 sense of urgency

 tenacious

 customer service skills

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