Direct is a leading Saudi company and one of the largest in the Kingdom’s travel and tourism sector.

We believe that travel is a passion-driven experience — that’s why we’re dedicated every day to creating smart, innovative solutions that make our customers' journeys easier, smarter, and more enjoyable.

Our team is made up of incredible talents working in a vibrant, creative environment where collaboration thrives. If you're looking for a place to grow your skills and make a real impact, Direct is where you belong!

✅ Key Responsibilities:

- Follow up and confirm booking modifications and cancellations with clients.

- Coordinate with hotels to ensure room and service availability.

- Resolve any issues that may arise with clients or hotels during bookings.

- Provide clients with necessary information and support regarding offers and services.

- Follow up with clients post-service to ensure a smooth and satisfactory experience.

🎯 Required Qualifications:

- 1-2 years of experience in customer service, or a related role, preferably within the travel or hospitality industry.

- Knowledge of global hotel chains and reservation systems.

💪 Personal Skills:

- Very good to excellent English (spoken and written).

- Strong communication skills with customers and hotels.

- Excellent organizational skills and attention to detail.

🌟 What We Offer:

- Competitive salary and performance-based incentives.

- Opportunities for professional growth and career advancement within a leading tourism company.

- Comprehensive training and development programs.

- A dynamic and supportive work environment.

🌟🌟 Additional Perks:

- Discounts on travel services.

- Incentive programs for top-performing employees.

DIRECT is on the rise in the Gulf's travel-tech landscape—this is your chance to be part of something big!

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