Job Title Commercial Operations Intern – COPS Process Automation Internship Type Summer Internship (2 Months) Eligible Majors Business Administration Logistics & Supply Chain Engineering(Year 2 or Year 3 undergraduate students) Internship Overview The Commercial Operations Intern – COPS Process Automation will support the automation and optimization of end‑to‑end (E2E) Commercial Operations Planning & Support (COPS) processes, with a primary focus on the Order‑to‑Cash (O2C) cycle. The intern will gain hands-on exposure to commercial workflows, data accuracy, and cross‑functional coordination while contributing to process efficiency and continuous improvement initiatives. Key Responsibilities Support E2E automation initiatives across Commercial Operations (COPS) processes. Overlook the End‑to‑End Order‑to‑Cash (O2C) cycle, ensuring:Timely and accurate order entry and release Accuracy of product information Stock availability alignment Correct pricing and trade terms Assist in monitoring and validating order processing accuracy and operational compliance. Support coordination with Sales, Supply Chain, Finance, and Customer Service teams to resolve order-related issues. Participate in process mapping and documentation to identify gaps and automation opportunities. Support data analysis related to order fulfillment performance and operational KPIs. Assist in preparing reports, trackers, and dashboards related to COPS and O2C performance. Contribute to continuous improvement projects aimed at increasing efficiency, accuracy, and cycle time reduction. Learning Outcomes Practical exposure to Commercial Operations and Order‑to‑Cash processes Understanding of E2E process automation and optimization Hands-on experience working with cross‑functional stakeholders Development of analytical, operational, and problem‑solving skills Insight into commercial systems, data flow, and supply chain integration Ideal Candidate Profile Year 2 or Year 3 undergraduate student in a relevant major Strong interest in Commercial Operations, Process Automation, and Supply Chain Analytical mindset with strong attention to detail Good communication and coordination skills Comfortable working with data and operational processes Proficient in MS Excel and Power Point (preferred) Proactive, organized, and eager to learn Internship Benefits Hands-on exposure to Commercial Operations and Automation projects Opportunity to work on real E2E business processes Mentorship from experienced commercial and operations professionals Development of job‑ready analytical and operational skills Certificate of completion upon successful internship completion