Job Details

Experience Needed:3 To 5 Years

Career Level:Experienced (Non-Manager)

Education Level:Bachelor's Degree

Gender:Male

Salary:Confidential

Job Categories:

• IT/Software Development

Skills And Tools:

Information Technology (IT)ITComputer Science

Job Description

• Manage user accounts, permissions, and access controls within IT systems.
• Set up new user accounts, email configurations, and devices for team members.
• Install and update software applications, ensuring compatibility and data security.
• Monitor network traffic to identify and resolve connectivity issues.
• Perform regular system updates, backups, and disaster recovery planning.
• Provide technical support to staff for hardware, software, and network-related issues (Advanced layer of support).
• Respond and document all troubleshooting and incident management actions via the ticketing system. 
• Provide emergency 24 x 7 on-call support on a rotating basis. 
• Collaborate and support the work of other staff engaged in similar functions.

Job Requirements

• Bachelor’s degree in information technology, Computer Science, or a related field.
• 3–5 years of demonstrable experience as an IT specialist or in technical support, network administration, or a related role.
• Relevant professional certifications, like MCSA, MCSE, CCNA, CCNP.
• Proficiency in operating systems, Microsoft Windows and network technologies.
• Knowledge of network administration protocols, firewalls, and IT security best practices.
• Hands-on experience with virtualization technologies like “VMware vSphere”.
• Very good at English
• Good communication skills, both written and verbal.

 

Transportation is provided.

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