Description

Our client is a global leader in providing full-service logistics, offering a complete range of freight services. This enables them to provide a logistical solution to their clients. With their size, scope and expertise, no logistical need is beyond their capacity and thus no client requirements will go unmet.

Renowned for their commitment to quality standards, they are both a top service provider and an employer of choice. They consistently recruit the best talent in the industry. As they prepare for significant growth in the KSA region, they seek a talented Commercial Manager to join their dynamic team and drive impactful change.

• The Commercial Manager is responsible for driving commercial growth within the assigned territory by selling international logistics and supply chain solutions.

This role reports to the Country Manager, KSA and focuses on securing new business in alignment with corporate objectives including revenue, profit, and product development targets.

The ideal candidate is a proactive, results-driven professional with a deep understanding of global logistics and the ability to independently close high-value business deals.

Key responsibilities include identifying, qualifying and developing new leads into long-term customers, promoting and selling logistics solutions to prospective clients, building and maintaining strong client relationships through regular engagement and exceptional service, and independently managing the entire sales cycle from prospecting and needs analysis to proposal, negotiation and closure.

Achieving or exceeding annual growth targets (revenue, profit, volume) as agreed with leadership is also a key responsibility. Additionally, serving as the primary point of contact for prospects and clients, maintaining ongoing communication and service oversight, collaborating with Customer Service and Sales Support teams to establish SOPs for onboarding and servicing new accounts, guiding the preparation and delivery of competitive pricing proposals, evaluating client credit needs and coordinating with the credit control department as required.

The Commercial Manager must also ensure timely follow-up on all leads, monitor and maintain Days Sales Outstanding (DSO) within KPI targets for self and team, provide regular pipeline updates, sales performance reporting and contribute to forecasting accuracy, drive adherence to internal CRM processes and reporting standards.

Developing and executing sales priorities, pricing strategies and business plans for assigned trade lanes, providing input into annual trade lane budgeting and planning cycles, identifying and pursuing development opportunities in collaboration with both local and overseas sales management teams, launching, managing and tracking targeted sales campaigns for designated trade lanes, ensuring strategic alignment, acting as a subject matter expert on assigned trade lanes, consulting with sales teams to enhance customer engagement and win rates, establishing a list of must-win customers in coordination with Product and Sales leaders, tracking pipeline size and conversion ratios across assigned lanes and conducting root cause analysis where targets are not met and implementing corrective action plans.

To be successful in this role, the ideal candidate should have a minimum of 10 years of experience within the industry, at least 6 years of experience in the local market with an existing customer base or proven ability to generate business, including all sectors of Freight Forwarding air, sea, land and warehousing. A Bachelor's degree in Business, Logistics, Supply Chain Management or a related field is also required.

Additional skills and qualifications include strong understanding of the KSA market and customer base in logistics, ability to lead and motivate a team to achieve their goals, excellent communication, negotiation and presentation skills, proven ability to build and maintain relationships with clients and stakeholders at all levels, results-oriented with a focus on achieving business development targets and revenue growth, proficiency in CRM software and Microsoft Office Suite, ability to work independently and as part of a team in a fast-paced environment, and fluency in English language.

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