Customer Support Representative

Customer Support Representative
نوع العمل : عمل كلى
الخبرة : 0-3 سنة
الراتب : Not mentioned
المكان : Egypt

Job Details

Experience Needed:3 To 7 Years
Career Level:Experienced (Non-Manager)
Education Level:Bachelor's Degree
Salary:Confidential

Skills And Tools:

Job Description

About Us:
We are a growing skincare brand focused on luxury, natural products. We’re looking for a professional and friendly Customer Service Representative to join our team and be the first point of contact with our customers.

Key Responsibilities:

  • Handle customer inquiries via phone, WhatsApp, and social media.
  • Record and process customer orders accurately.
  • Follow up on orders and resolve any delivery issues.
  • Maintain a professional and friendly tone in all communications.
  • Handle complaints and returns according to company policy.

Job Requirements

  • Requirements:
  • Residing in or near Tagamoa.
  • Previous customer service experience preferred.
  • Strong communication skills in Arabic and English 
  • Proficiency with basic computer and WhatsApp Business tools
  • Ability to work under pressure and handle multiple tasks.

 

  • Working Hours:
  • Full-time, 6 days/week (with one day off).
  • Working hours: 10:00 AM – 6:00 PM.

 

  • Benefits:
  • Competitive salary (based on experience).
  • Monthly performance bonus.
  • Growth opportunities in a fast-expanding brand.
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