Training Coordinator | Full-Time | Remote (MENA Region)

We are a trusted recruitment partner committed to connecting talented professionals with leading organizations worldwide. On behalf of a growing offshoring call center company, we are seeking a motivated and detail-oriented Training Coordinator to join their team. This is a full-time remote role open to candidates across the MENA region.

About the Role

As a Training Coordinator, you will play a key role in supporting the professional development of employees by coordinating training programs, onboarding initiatives, and skill development activities. You will ensure smooth delivery of training operations, acting as a bridge between trainers, management, and employees to enhance performance and maintain high service standards within the call center environment.

Key Responsibilities

• Coordinate and schedule training sessions for new hires and existing employees.
• Assist in developing training materials, guides, and documentation.
• Monitor attendance, performance, and feedback from training sessions.
• Ensure training programs are aligned with company standards and client requirements.
• Track and maintain training records, reports, and evaluations.
• Support trainers and managers with logistics, communication, and follow-up.
• Contribute to continuous improvement of training processes and tools.

Qualifications

• Bachelor’s degree in Business, Human Resources, Education, or a related field.
• 2–3 years of experience in training coordination, HR, or administration, ideally within a call center or outsourcing/offshoring environment.
• Strong organizational and time-management skills.
• Excellent written and verbal communication abilities.
• Proficiency in MS Office and familiarity with Learning Management Systems (LMS) is an advantage.
• Ability to work independently and manage multiple tasks in a remote environment.
• Fluency in English is required; Arabic is a plus.

What’s Offered

• Full-time remote role open across the MENA region.
• Competitive compensation package.
• Opportunity to work with an international call center services provider.
• Professional development and growth opportunities within the company.
• Inclusive, collaborative, and supportive remote work culture.

Apply Now

If you are passionate about training, coordination, and supporting employee growth, we encourage you to apply and contribute to the success of a dynamic offshoring call center company.

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