الخبرة : 5-8 سنة
الراتب : Not mentioned
المكان : Egypt
Job Details
Experience Needed:5 To 8 YearsCareer Level:ManagerEducation Level:Not SpecifiedSalary:Confidential, Quarter Bonus Up To 1 MonthJob Categories:
Skills And Tools:
Job Description
E-commerce company located in 6th of October.
Lead a team of customer service agents, manage daily operations, resolve complex customer issues, and use data insights to improve service quality and team performance.
Days off: Fridays
Working hours: from 9 to 6
Social & Medical Insurance
E-commerce company located in 6th of October.
Lead a team of customer service agents, manage daily operations, resolve complex customer issues, and use data insights to improve service quality and team performance.
Days off: Fridays
Working hours: from 9 to 6
Social & Medical Insurance
Job Requirements
- Experience: 5+ years in customer service, including 2+ years in a supervisory role
- Languages: Fluent in Arabic and English; a third language is a plus
- Skills: CRM systems, data analysis, team leadership, flexibility, and negotiation
- Experience: 5+ years in customer service, including 2+ years in a supervisory role
- Languages: Fluent in Arabic and English; a third language is a plus
- Skills: CRM systems, data analysis, team leadership, flexibility, and negotiation