Shape the Future of Experience with e& CX Solutions!

At e&, we’re not just delivering services—we’re transforming experiences. We’re looking for a visionary professional to join our team and help us lead the charge in Experience & Customer Experience Solutions. As a leader in innovative customer strategies, e& is committed to redefining how businesses interact with customers, combining advanced AI, automation, and data-driven insights to craft seamless, personalized journeys.

We're hiring: "Customer Experience Specialists".

Both Voice & Chat accounts are available!

•Role Description:

A full-time on-site role in which an outstanding customer experience needs to be delivered by handling the customers' inquiries via phone or chat; providing personalized solutions and eventually achieving our problem-solving goal.

•What we are looking for:

• Fluent English is a must!
• Excellent communication skills
• Strong problem-solving and handling abilities
• Grads & Fresh grads
• 0-1 years of experience

•Working Conditions:

• 5 working days - Rotational shifts (9-hours-shift including a 1-hour-break)
• 2 days off
• Max shift for ladies is 10:00 PM

•What we are offering:

• Competitive salary and benefits
• Social & medical insurance
• Career path & promotional opportunities
• A diverse, inclusive, and healthy environment

•Location:

• Maadi
• Smart Village (6th of October) - Transportation is provided for Smart Village.
  

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