مستشار خدمة العملاء - Service Advisor – مجموعة الفطيم – الإمارات

مستشار خدمة العملاء - Service Advisor – مجموعة الفطيم – الإمارات
نوع العمل : عمل كلى
الخبرة : 3-5 سنة
الراتب : Not
المكان : الرياض

Join our Aftersales team as a Service Advisor, where you’ll be the vital link between our customers and the workshop. You’ll ensure every customer receives a warm welcome, clear communication, and a seamless service experience across our service locations in the UAE.




What You Will Do


• Greet customers promptly and professionally, recording their service needs accurately


• Provide detailed job explanations and cost estimates, preparing job cards and following up on workshop progress


• Obtain approvals for additional repairs, communicate any delays, and ensure timely delivery of vehicles


• Clearly explain invoices and completed work to customers, guiding them through the process


• Promote value-added services and strive to achieve individual service and sales revenue targets


• Resolve customer complaints, ensuring a

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