Job Description

The Senior Officer will report to Process Improvement Manager and will assist or take ownership for one or more the following key areas:

• Internal Finance Process Partnership: Serve as the primary internal process consultant to Finance sub-teams, diagnosing issues, driving standardization, and aligning system utilization (e.g., SAP S4 Hana) with best practices.
• Optimize Finance Processes & Data Governance: Build and maintain scalable, efficient finance processes incorporating necessary controls, operational best practices, and strong data quality standards.
• Implement and Monitor Controls: Regularly monitor the effectiveness of internal controls, identify control deficiencies, and drive remediation/improvement measures in partnership with process owners.
• Drive Process Change Management: Lead change management activities specifically related to the adoption of redesigned and standardized finance processes across the organization.
• Build Performance Management Framework: Design, implement, and maintain a performance framework to effectively measure and track finance operational efficiency and activity performance.
• Facilitate Operation Improvement Plan: Support and collaborate with the Automation & Project Management team to implement operational performance improvements.
• Reporting: Generate and share progress and performance reports for operational improvements and control effectiveness with relevant stakeholders.

Job Requirements

Education:

• Qualification: Masters or Bachelor’s degree in Finance, Accounting, Business Administration, or a related quantitative field
• Certifications: Certification in project management and professional qualification (e.g., PMP, Lean Six Sigma, CIA, CPA) are a bonus

Required Experience:

• Total Experience: Minimum of 3-5 years of progressive experience in either of or combination of Finance, Internal Controls, Audit, Process Improvement, or Finance Transformation roles within a complex, multi-entity organization.
• Process Expertise: Hands-on experience in documenting, analyzing, and re-engineering end-to-end finance processes (e.g., Procure-to-Pay (P2P), Order-to-Cash (O2C), Record-to-Report (R2R)).
• Systems and ERP Knowledge: Mandatory strong working knowledge of a major Tier 1 ERP system (e.g., SAP S4 Hana, Oracle Fusion). Direct SAP S4 Hana experience is highly preferred.
• Stakeholder Management: Preferred experience in serving as an internal consultant or process partner to diverse finance sub-teams (GL, AR, AP, FP&A) or engaging senior stakeholders to drive consensus and change.
• Automation Exposure: Familiarity with automation technologies (e.g., RPA like Automation Anywhere, Gen AI, Agentic AI) and their application in finance processes. Experience in identifying and prioritizing automation candidates is essential.
• Data & Reporting: Experience working with business intelligence tools (Tableau, Power BI, etc.) and a strong understanding of financial data flows and data governance principles.

Core Skills and Competencies:

• Analytical Skills: Exceptional ability to conduct root cause analysis, interpret process data, and translate complex problems into structured, actionable solutions.
• Change Management: Excellent communication and influencing skills with the ability to lead process adoption and overcome resistance to change within finance teams.
• Problem Solving: Aptitude for troubleshooting conceptual issues related to process breakdowns, system integration, and data discrepancies.
• Communication: Highly articulate, with the ability to present complex technical and process recommendations clearly and concisely to non-technical audiences and senior management.
• Teamwork and Coordination: Exceptional ability to work collaboratively across functional teams (Finance, IT, Automation & Project Management) and effectively coordinate complex, interdependent improvement initiatives
• Strategic Execution: Combines strong organizational ability and a high degree of attention to detail with the agility to thrive in a demanding environment. Must be customer-service oriented and possess the professional urgency required to meet tight deadlines and drive projects forward.

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