Job Description

Roles & Responsibilities

1. Pre-Sales & Technical Proposal Support

Understand the required IT solution and identify missing or unclear technical details.

Prepare or coordinate technical proposals, datasheets, compliance documents, and supporting materials.

Answer basic technical clarifications and coordinate complex questions with the technical team or suppliers.

Ensure proposed solutions match customer requirements before submission.

2. Quotation & Commercial Proposal Preparation

Prepare customer quotations based on supplier pricing and internal inputs.

Format and organize commercial proposals professionally.

Check pricing, product models, quantities, terms, and delivery details before sending to sales.

Suggest alternatives when the requested product or model is unavailable or not suitable.

3. RFQ, Tender & Submission Coordination

Track RFQ and tender deadlines closely.

Create a checklist for each submission, including technical proposal, commercial offer, company documents, forms, guarantees, and required attachments.

Follow up with sales, supply chain, technical team, suppliers, banks, insurance companies, or external parties to collect missing inputs.

Ensure all documents are ready before the submission deadline.

4. CRM / Odoo Documentation

Update opportunity records in CRM/Odoo, including stage, value, deadline, tags, notes, and attachments.

Attach quotations, proposals, datasheets, and submission documents to the correct opportunity.

Keep opportunity data clear and updated for management visibility.

Desired Candidate Profile

Requirements

2 4 years of experience in pre-sales, technical proposals, tender preparation, sales support, or IT coordination.

Good understanding of IT solutions such as hardware, networking, cybersecurity, servers, software licensing, cloud, or infrastructure.

Ability to read customer requirements and translate them into clear proposal documents.

Experience preparing technical and commercial proposals.

Strong follow-up skills and ability to manage deadlines.

Good English writing and communication skills.

Experience with CRM or Odoo is preferred.

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