Job Description
- Studygram Inc. is
a global educational marketing and consulting agency with offices in
Kuwait, Egypt, and USA. We are looking for a dynamic and
details-oriented Customer Success Representative with sharp
communication skills to join our expanding team. - This position
will be vital in providing a comprehensive and excellent customer
experience. Working closely with Students success team leader at Cairo
branch, this position will facilitate phone, text, email, and virtual
meetings for all student needs. - The Student Success
Representative will be responsible for the continuous support of
students and advising to enroll in the suitable university abroad
making it successfully to travel and enroll to start their studies.
What we offer?
- A stable and friendly work environment
- Basic salary + excellent commission + performance bonus
- Opportunity to grow and to deal with people from different countries
- Fixed shifts from Saturday to Wednesday (from 10:00 AM to 6:00 PM) with hybrid work-from-home/office mode
Job Requirements
- A bachelors degree in business administration, education, social science, or any related field.
- 1-3 years of experience in the same position.
- Fluency in Arabic and English languages (Both verbal and written) is a must.
- Professional Experience working with parents and students.
- Familiarity with Assistive Technology related to computer us (Ex. CRM/Zoom/ Applications)
- Details Oriented
- Excellent communication skills, problem-solving, and learning
- Knowledge of various national and international educational systems and universities admission systems is a plus