Customer Service Representative at Teleperformance

Customer Service Representative at Teleperformance
نوع العمل : عمل جزئى
الخبرة : 0-3 سنة
الراتب : 115000 EGP
المكان : Cairo,EG

Teleperformance Egypt objective is to prepare employees to become leaders: from agents to supervisors, from supervisors to coordinators, and, finally, from coordinators to managers. The JUMP! program is based on a training program that offers technical and behavioral training, as well as personal development plans.

Tasks
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Requirements
  • Graduated from any major
  • Fluent/Excellent English Speakers
  • Flexible with rotational shifts

Get a job as soon as tomorrow 
Salaries are up to 11.5k net+ 1k overnight allowance
Benefits:

Paid training
Eligible for promotions after just 6 months
Social and medical insurance up to 200k
Transportation
VPN internet and minutes
gym access and more

* if interested please send me on WhatsApp:

‪01127401131‬