Job Purpose

• Proactively
  manage daily freight forwarding activities of the company, including
  all sea, air, road operations, customs clearance, import/export process
  and warehousing.
• Handling the freight forwarding operations and daily coordination between customers and DPW appointed agents service providers.

Responsibilities

• Plan and execute the required freight forwarding activities against the customer request.
• Coordinate,
  follow up, arrange, document and fill the shipment documents (invoices,
  packing list, BL draft. etc..) with carriers and service providers.
• Coordinate
  the shipping process between the customer and the service providers
  (shipping line, customs broker, trucker, agents …etc..) to ensure timely
  and efficient service delivery.
• Communicate with all
  stakeholders (customers, shipping lines, truckers, ports &
  terminals. etc..) to achieve profitable deals and mutual satisfaction.
• Ensure timely and accurate data entry into our operations system.
• Maintain updated reports of shipments tracker and send to customers on a weekly basis.
• Provide information to customers about the status of their shipments.
• Follow up the customer complaints to close internally with clear action plan and responsibility.
• Check and process international shipping documents.
• Liaise with banks on shipping documents.
• Support finance and trade teams.

Qualifications

• Bachelor educational degree (Preferable Logistics field or equivalent)

Experience, Knowledge & Skills

• A
  minimum of 3 years working experience in the field of Logistics &
  Freight Forwarding operations, regulations, and documentation.
• Must have in-depth knowledge about the market and freight forwarding industry.
• Knowledge of laws, regulations, and ISO requirements
• History of working within a target driven environment with a proven track record of meeting / exceeding targets.
• Proven experience as FFW coordinator and customer service is recommended.
• Excellent English Language both written and spoken.
• V. Good in Microsoft Office Programs: Excel, Power Point, Word, Outlook
• Excellent communication skills.

Abilities:

• Able to work with different internal and external teams and track multiple processes.
• Ability to work on own initiative and as part of a team.
• Able to cope with high work pressure

If you are interested to join DP World EGYPT Logistics Company , Please send us your CV to [email protected]

Deadline to submit CVs Mar 24th ,2023