Job Description

We are looking for a Travel Agent, who is passionate about traveling. You will manage travel requirements made for business or holiday and you will provide tourism related services and package tours on behalf of our suppliers. The goal is to keep our clients satisfied and loyal for future services.

Plan and sell transportation, accommodations, insurance and other travel services

Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations

Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers

Book transportation, make hotel reservations and collect payment/fees

Use promotional techniques and prepare promotional materials to sell itinerary tour packages

Deal with occurring travel problems, complaints or refunds

Attend travel seminars to remain updated with tourism trends

Enter data into our software and maintain client files

Network with tour operators

Maintain statistical and financial records

Meet profit and sales target.

Job Requirements

Proven work experience as a Travel Agent

Excellent knowledge of computer reservations systems, GDS systems and e-travelling

Fluency in English; multilingualism is a plus

Strong sales skills and commercial awareness

Ability to interact, communicate and negotiate effectively

Sound knowledge of domestic and international travel trends

Degree in Hospitality, Travel, Tourism, Business or relevant field

Personal travel experience will be considered an advantage

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