Customer Service Specialist Voice US - HSBC

Customer Service Specialist Voice US  - HSBC
نوع العمل : عمل كلى
الخبرة : 0-1 سنة
الراتب : Not specific
المكان : Egypt

Requirements

  • Fluent communication skills – Written & Verbal (English/Arabic).
  • Flexible with rotational & Overnight shifts.
  • Technical CCM experience & knowledge is an asset.
  • Exceptional Client focus and orientation, Interpersonal, verbal and written communication skills.
  • Ability to communicate efficiently with local and global teams, Ability to multi-task, depending on the criticality of the tasks.
  • Excellent organizational and time management skills, Enthusiastic team player, capable of demonstrating initiative, self-motivation and willingness to learn.
  • Proven track record of strong focus towards high levels of Quality and Customer Service, Ability to multi-task, depending on the criticality of the tasks, Self-motivated and should be able to work under minimal supervision, Good team player.
  • Attention to detail, Flexibility to work in different shifts, Strong Relationship building skills, Quick Learner.



  • Apply from here