A Day in the Life

• Responsible for handling Waters Consumers Requests
• Responds to queries about Nestlé Waters HOD services via various communication channels (Calls, WhatsApp Chats, Facebook Leads, Emails) by explaining necessary information.
• Responds to requests by completing transactions and forwarding inquiries.
• Coordinate with the Home and Office Delivery Distribution Team to provide quality service to customers.
• Identify, investigate, and resolve customer complaints.
• Recognize and report patterns in customer calls to the managements.
• Sells extra services by identifying upsell chances and discussing new features.
• Gather all customer information and enter it into the ACW system.
  
  

AM I a GOOD FIT?

• Bachelor’s degree in business
• 0-1 years of experience in relevant field
• Strong Communication skills
• Strong Sales Skill
• Strong typing skills (Arabic and English)
• Ability to work in a challenging environment

Apply from here