Role Description

• Responding to customer inquiries through social media or over the phone.
• Providing effective solutions to customer problems and working to satisfy them.
• Assisting in achieving sales targets by offering products and services to customers and convincing them to purchase.
• Constantly striving to increase customer satisfaction by delivering an exceptional experience and fast, professional service.

Qualifications:

• Strong communication and interpersonal skills
• Communication and Customer Service skills
• Sales and Sales Management skills
• Experience in community moderation and management
• Ability to work well under pressure and handle difficult situations
• Knowledge of social media platforms and online forum
• Excellent problem-solving and decision-making abilities
• Previous experience minimum 2 year
• location: El Haram
• work from site