Responsibilities


SAP Business One support to customers on the phone and via Email using a Ticket system.
Communicating with the team members and customers -over Skype/3CX- to discuss problems/features and suggest fixes/changes, apply them.
Helping customers with their problems -ex: sometimes we need to show the customer the correct way to do a certain thing instead of changing existing logic/check the code to see what is causing the problem and fixing it.
Working hours 9AM-6PM (UK Time) -incl 1 hr Lunch break-
Monday-Friday


Qualifications/Experience


SAP Business One
Boyum B1 Usability Pack
MS SQL
Query Writing
Crystal Reports
Logging Calls on SAP Help Portal
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