Job Description - TELESALES AGENT - OUTSOURCE (2000002A)

Job Description

 

TELESALES AGENT - OUTSOURCE - (2000002A)

Description

 

JOB PURPOSE

 

To search for new business opportunities in local market to deliver sales through making outbound calls/ (visits when needed) to describe banks products explain the benefits of these products in relevance to customers needs and to answer customers questions to increase revenues and meet set targets. 

 

Description

 

Sales Activities:

 

1. Present financial products to clients using the authorized techniques in order to meet customers needs and preserve CIBs market share.

 

2. Initiate efficiently and professionally new customer accounts to increase revenues. 

 

3. Ensure the delivery of all the required documents in a timely manner to maintain accurate records in alignment with work policies and procedures.

 

4. Prepare sales reports to advise Telesales supervisor stating sales progress in order to support further decision making.

 

5. Attend regular meetings with Telesales Supervisor to review weekly/ daily/ monthly sales activities progress on goals and status of prospective customers. 

 

Compliance

 

6. Complies with all relevant CBE regulations banking law AML regulations and internal CIB policies and code of conduct in order to maintain CIBs sound legal position and mitigate any potential risks.  

 

Day to Day Management

 

7. Follows day to day operations related to own jobs in the Sales Channels Department to ensure continuity of work. 

 

Polices Processes and Procedure

 

8. Follows all the relevant department policies processes and standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.

 

 

Qualifications

 

Qualifications & Experience:

 

• Bachelor degree of commerce business administration or related fields

 

• (0-2) years of retail sales experience

 

Skills:

 

• Energetic and enthusiastic.

 

• Good command of English & Arabic languages

 

• Basic computer skills.

 

• Basic selling communication and negotiation skills.

 

• Service Oriented

 

 

Primary Location: Egypt-Cairo-MOBTADAYAN

Job: Front Liner

Organization: RETAIL BANKING

Shift: Day Job

Job Type: Full-time Employee
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