Duties and Responsibilities

Under the overall supervision of the Senior PSP IG Officer (Digital), the Associate PSP IG Officer – New Markets will assist in the following:

• Contribute to the development of fundraising strategies and products for diverse fundraising activities that serve to recruit and retain loyal individual donors, moving them through a donor journey that builds a lasting connection with UNHCR in order to maximize lifetime value and return on investment.

• Identify and develop new opportunities for Individual Giving, in both donor acquisition and donor development.

• Recommend and oversee any new market entry and analyse the competitive environment (Key Performance Indicators) to monitor PSP performance and make recommendations to management.

• Develop a matrix of criteria to select potential avenues for individual Giving in the MENA region beyond the current up and running IG channels.

• Conduct market-based analysis to identify high-priority partners for UNHCR.

• Prepare a fundraising prospect list for each priority geography to help evaluate the long-term financial sustainability of each potential partner or medium.

• Work closely with the major donor team to identify and migrate potential major donors.

• Increase donor understanding through ongoing research and analysis creating segmentation strategies for "one too many" marketing activities.

• Manage relations with partners, media, contractors and suppliers for PSP programmes and supervise the Individual Giving team in their contact with external partners.

• Develop and monitor all key performance indicators and analysis to support and inform the Individual Giving strategy and its implementation.

• Prepare submissions to the National Growth Fund related to the Individual Giving programme to secure funding to increase the donor base of private sector.

• Ensure the compliance with the relevant domestic law related to fundraising practice, fundraising licensing and data protection.

• Facilitate the engagement of Senior UNHCR staff members in the Bureau, Representative Office, National Partners and relevant entities in HQ to support PSP activities and donors.

• Develop and support actions aimed at strengthening the relationship between PSP and other UNHCR divisions.

• Perform other related duties as required.

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