Chapter 1: Operations & Productivity Chapter 2: Operations Strategy in Global Environment Chapter 4 Forecasting Chapter 7: Process Strategy Location Strategies Ch8 Chap 9 Layout Strategies Inventory Management Ch12 Part I Inventory Management Ch12 Part II Aggregate Planning Ch10 Short term scheduling Part 1 Ch10 Short term scheduling Part 2 Learning Curve Module E Lecture Operations Management: Learning Curves operation management waiting lines