Key ResponsibilitiesTake ownership of technically complex customer reported issues from web, phone, chat and email sources and work closely with the customer until it is completely resolved working wi...

Key ResponsibilitiesTake ownership of technically complex customer reported issues from web, phone, chat and email sources and work closely with the customer until it is completely resolved working wi...

Principal ResponsibilitiesActs as a remote customer advocate to champion specific customer needs in collaboration with field team.Applies systems analysis techniques and procedures to determine hardwa...

about the role-Provide technical point of contact for customers incidents as a Technical Support Engineer-Owns the resolution responsibility of the reported customer incidents either solely or with th...